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PRV-016

Privacy policy gives no way to contact you

MediumDefault severity · Privacy / Legal · Legal, privacy and consent

Last reviewed

What it checks

The linked privacy policy for an email address, contact page or data-protection contact.

Why it matters

People must be able to reach the data controller (GDPR Art. 13(1)(a)); the DPDP Act requires a grievance contact. Potential compliance risk. Review recommended. This is not legal advice.

Recommended fix

Add a privacy contact email (and a grievance officer if you serve India).

How to verify

Read the updated privacy policy and confirm the section is there.

Example fix prompt

Generic prompt (your report adds the evidence)
Please fix this production issue in my app.

Issue PRV-016: Privacy policy gives no way to contact you
Site: https://your-app.example

First confirm the issue in the code or live config. If it is not present, say so and change nothing.
Task: Add a contact section to the privacy policy with the business name and a privacy email address (and, for India, a grievance officer contact).

Constraints: make the smallest change that fixes this, keep the current design and behaviour, never paste secret values into code or chat, and tell me which files you changed.
Done when: Read the updated privacy policy and confirm the section is there.

References

Potential compliance risk only. This is not legal advice.