REL-001
Site is unreachable or returns an error
CriticalDefault severity · Reliability · Secrets, HTTPS and security headers
Last reviewed
What it checks
Whether the URL loads with a successful (2xx) status within 15 seconds.
Why it matters
Visitors see an error instead of your app, and nothing else can be checked until it loads.
Recommended fix
Check the latest deployment logs and hosting status, then redeploy a working build.
How to verify
Open the URL in a private window and confirm the page loads with status 200.
Example fix prompt
Generic prompt (your report adds the evidence)
Please fix this production issue in my app.
Issue REL-001: Site is unreachable or returns an error
Site: https://your-app.example
First confirm the issue in the code or live config. If it is not present, say so and change nothing.
Task: The production URL does not load (see evidence for the status or network error). Check the most recent deployment logs for build or runtime errors, fix the cause, and make sure the root route returns a 200 page.
Constraints: make the smallest change that fixes this, keep the current design and behaviour, never paste secret values into code or chat, and tell me which files you changed.
Done when: Open the URL in a private window and confirm the page loads with status 200.